The following are the main reasons for delays caused by customs authorities in Israel and abroad: missing information, erroneous information or missing documents. Therefore, it is very important to enclose maximal information concerning the postal item’s content. For each content item please do the following:
When completing the customs declaration:
*	For postal items containing letters / documents only, please specify “Business Papers” / “Documents”.
*	Please provide a detailed description of the goods rather than generally stating “Gifts or Samples”.
*	If the goods are sent to a private person, specify the person’s ID number.
*	If the goods are sent to a company, specify its company ID.
*	If known, specify the product’s customs number.
*	The goods’ country of manufacture must be specified.
*	Provide information concerning weight, measurements, quantity and total value for each product separately.
*	For exporter service subscribers only: if the shipment is “returned export” to Israel, this must be clearly specified.
*	Documents must be enclosed inside the item label, between copies 4 and 5.
*	Please enclose copies of the documents inside the parcel as backup.
*	A bill must be enclosed to postal items requiring a customs inspection, as well as any other document that may assist in customs release.
*	An original + copy of the commercial account, proforma account, import license and origin license (as needed) must be enclosed.